Roland DG Care logo on a blue background

Roland DG Care Plans

Industry-leading support from the people who know your device best.

A Roland DG Service engineer fixing a Roland DG machine
A Roland DG Service engineer fixing a Roland DG machine

Roland DG Warranties

Let the experts help your business.

Every new Roland DG device includes 12 months coverage under our Roland DG Care Original Warranty, giving you access to the most value-packed cover in the industry.

Once this has expired, our Roland DG Care Extended Warranty packages are available to suit your business and budget. With these comprehensive support packages, you can rest easy knowing your equipment and business are protected.


Why Extend Your Warranty?

Keep your device running at its very best to give you continued peace of mind.

Decreased Downtime: Low Risk, High Reliability

Get coverage from one of the most comprehensive post-sales service solutions in the industry.

Full Coverage,
Lower Costs

Buy direct and avoid contracting separate services that cost more and protect you less.

Roland DG Parts

All genuine Roland Spare Parts are included and covered by warranty.

A Network of Factory-trained Engineers

Get industry-leading care from the people who know your device best.

Rapid Call-out Response to Fix Your Machine

With no need for additional quotes or third-parties, our technicians will respond quickly so that your device is up and running.


Comprehensive coverage so you know exactly the cost of the service and your business is completely covered.


Get help when you need it. Our intuitive ChatBot can help repairing a number of faults at a time convenient to you, day or night.

Maintenance Visits

Keep your device operating at the optimum level so you experience minimal downtime.


Discover the Roland DG Care Plans

Choose from 4 Packages and Find the Right Solution for Your Business.

From €42 per month* From €85 per month* From €135 per month* From €169 per month*

*According to the warranty programme conditions.

Start Your Plan Today

Click the button to find out more about Roland DG Care warranty packages and keep your business protected.


Frequently Asked Questions

Of course – Roland DG Care cover many current and older machines.

Our technical support teams are on hand to support you Monday to Friday 9am to 5pm. The quickest way to contact us is using myRoland to open your support case. This ensures that the technical support advisor has all the necessary information to hand to offer accurate support as quickly as possible.

Our original and extended warranty packages cover a wide range of Roland DG machines. For pricing and contract options, please login/ register on myRoland where you can view the full range of extended warranties available for your machine.

Roland DG Connect diagnostics and predictive breakdown support systems monitor your machine and system performance 24 hours a day, 7 days a week to ensure that everything is working as expected. It notifies you if there are firmware and software updates for your device to bring you the latest features. In the event of any errors or predicted faults, it will alert you in advance of an issue and take corrective action before your machine and your business stops.

Should problems occur our suite of advanced connected digital support tools allow you to get the help and support you need at the time you need it. Our intuitive ChatBot can answer your questions and help repair a number of faults at a time convenient to you, day or night. If you need further support, you can raise a case in myRoland.

Roland DG Connect is your Roland DG Printer Companion application which gives you a detailed understanding of your entire print operation through a simple to understand dashboard and smartphone application. Check your ink levels, consumable life, printer health and more.

    DG Connect Premium and Pro features.
  • Advanced dashboards: A wider range of analysis and insight for your business.
  • Multi-user: In case your business has multiple users or locations. This information can be used to formulate operation plans, improve supplies efficiency, and monitor and schedule maintenance across locations.
  • Automatic VersaWorks settings backup: Ensure your VersaWorks print settings are safe and secure, especially in the event of a computer crash or system upgrade.
  • Automate your jig printing process with PrintAutoMate: This powerful clou-based tool saves you time and effort, ultimately helping you to increase your productivity and reduce errors in repetitive printing tasks.

myRoland is your portal to the Roland DG World. Registration is completely free and gives you access to a full library of Manuals, Drivers, Software, Firmware, Tutorial Videos, Colour Profiles and more.

It’s where you can contact us to raise a support ticket, check the status of open and historical support cases, and check your warranty status.

Roland DG Care is a comprehensive, proprietary support service available through every stage of ownership, starting before your product is even installed and extending through its lifespan.

Established with your business requirements in mind, Roland DG Care provides ongoing maintenance and real-time information updates, insuring that professional users and beginners alike can use Roland products for many years with complete peace of mind.

The VW-S1 is a densitometer for easier, less costly color Matching. Color profiling and color management can be challenging, especially if you’re new to large format printing. The VW-S1 color measuring tool is great news if you’re looking for a straightforward, accurate, and affordable profiling solution to make the right color adjustments and share color accuracy between two of the same printers that use the same ink types.

What Makes Roland DG Care Warranties
the Best in the Industry?

With 65% of cases resolved remotely and an industry-beating 98% first-time fix rate on on-site repairs, Roland DG Care warranties have what you need, but don't just take our word for it...

"I value my warranty so much and it's worth every penny to me as it gives me access to experienced engineers whenever I need help!"

- Alex Liggett, The Vinyl Guys

"Your tech support team are always amazing, helpful and keen to resolve any issues we

- Sign Vision

"Excellent Service, right from the start. From the first call to the engineer’s visit. Proud to have a Roland machine and a RolandCare plan"

- Chana Chemist

Our 3 Committments

Help you feel comfortable and confident with your Roland products.

Assist you when you need help.

Contribute to the growth and success of your business.

Start your Plan Today

Do you want to cover your Roland DG machine for longer or have more than one machine?

Contact us and we would be happy to provide you with a quote