Care Plans
Industry-leading care from the people who know your device best.
Roland DG Warranties
Let the experts help your business
Every new Roland DG device includes 12 months coverage under our Roland DG Care Original Warranty, giving you access to the most value-packed cover in the industry.
Once this has expired, our Roland DG Care Extended Warranty packages are available to suit your business and budget. With these comprehensive support packages, you can rest easy knowing your equipment and business are protected.
Choose your Plan *Approximate values. Prices will vary depending on machine model. Terms apply - request a quote for more details.
Our 3 Committments
Help you feel comfortable and confident with your Roland products.
Assist you when you need help.
Contribute to the growth and success of your business.
What Makes Roland DG Care Warranties
the Best in the Industry?
With 65% of cases resolved remotely and an industry-beating 98% first-time fix rate on on-site repairs, Roland DG Care warranties have what you need, but don't just take our word for it...
"I value my warranty so much and it's worth every penny to me as it gives me access to experienced engineers whenever I need help!"
- Alex Liggett, The Vinyl Guys
"Your tech support team are always amazing, helpful and keen to resolve any issues we have."
- Sign Vision
"Excellent Service, right from the start. From the first call to the engineer’s visit. Proud to have a Roland machine and a RolandCare plan"
- Chana Chemist
Frequently Asked Questions
Can I cover my machine with a RolandCare Extended warranty if it hasn’t been covered before?
Of course – Roland DG Care cover many current and older machines.
Which products can be covered by an extended warranty?
Our original and extended warranty packages cover a wide range of Roland DG machines. For pricing and contract options, please login/ register on myRoland where you can view the full range of extended warranties available for your machine.
What is DG Connect?
DG Connect is your Roland DG Printer Companion application which gives you a detailed understanding of your entire print operation through a simple to understand dashboard and smartphone application. Check your ink levels, consumable life, printer health and more.
What is myRoland?
myRoland is your portal to the Roland DG World. Registration is completely free and gives you access to a full library of Manuals, Drivers, Software, Firmware, Tutorial Videos, Colour Profiles and more.
It’s where you can contact us to raise a support ticket, check the status of open and historical support cases, and check your warranty status.
What is Roland DG Care?
Roland DG Care is a comprehensive, proprietary support service available through every stage of ownership, starting before your product is even installed and extending through its lifespan.
Established with your business requirements in mind, Roland DG Care provides ongoing maintenance and real-time information updates, insuring that professional users and beginners alike can use Roland products for many years with complete peace of mind.