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Terms & Conditions - United Kingdom

Upgrade Your Business - Terms & Conditions

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TrueVIS Trade-in Campaign

*TERMS & CONDITIONS UK – End Users
  1. Eligible scrappage machines are as follows: 
    24” – 64” wide Solvent, Eco-Solvent, UV and Latex printers 
    No other machines are eligible for this offer. 
  2. Roland DG (UK) Ltd will pay the end user a scrappage allowance based on the new Roland DG printer that is being purchase. The scrappage values per machine are as follows: 
    Printer Scrappage Allowance
    VG3-540  £ 2,500
    VG3-640  £ 3,000
  3. It is the customer’s obligation to ensure they have title of ownership of the printer they are scrapping. 
  4. All Roland DG printers must be shipped and invoiced to a Roland Authorised Dealer no later than Friday 22nd December 2023.
  5. The end user must provide the serial number, make and model of the scrappage machine to the Authorised Dealer, along with the mainboard from the printer. 
  6. The scrappage payment will be made up front from Roland DG to the authorised dealer in the form of a reduced invoice price. No retrospective payment will be made to the end user.
  7. The end user or the Roland DG dealer is required to dispose of and destroy the printer being scrapped. 
  8. Active RolandCare warranty contracts on scrappage machines will be cancelled from the end of the month the new machine is installed. RolandCare Direct Debits on scrappage machines will be cancelled from the end of the month of installation. No further Direct Debit payments will be requested. Pre-paid RolandCare on trade in machines will be cancelled from the end of the current warranty period month. The remaining warranty value on account will be credited. RolandCare will not be offered on machine serial numbers that have been deemed to be scrapped. Please contact the RolandCare service team on 01275 335540 to discuss your options. 
  9. Roland DG (UK) Ltd reserves the right to end the scrappage offer before the 22nd December 2023 and the promotion is on a strict 1st come 1st served basis. 
  10. This offer is available throughout the British Isles inclusive of customers in the United Kingdom, British Islands, Northern Ireland and the Republic of Ireland. 
  11. The above offer cannot be used in conjunction with any other offer.

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