Cookie Notice

Cookie notice

This Cookie Notice explains how Roland DG UK (collectively “Roland”, "we", "us", and "ours") use cookies and similar technologies to recognise you when you visit our website at https://www.rolanddg.eu ("Website"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information. 

Cookies set by the website owner (in this case, Roland DG) are called "first party cookies". Cookies set by parties other than the website owner are called "third party cookies". Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics). The parties that set these third party cookies can recognise your computer both when it visits the website in question and also when it visits certain other websites. 

Why do we use cookies?

We use first party and third party cookies for several reasons. Some cookies are required for technical reasons in order for our Website to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Website. Third parties serve cookies through our Website for advertising and analytics. This is described in more detail below.

The specific types of first and third party cookies served through our Website and the purposes they perform are described in the table below:

$name

Types of cookie Who serves these cookies How to refuse
Essential website cookies: These cookies are strictly necessary to provide you with services available through our Website and to use some of its features, such as access to secure areas. 

Roland DG UK (https://www.rolanddg.eu)

Google Tag Manager

www.google.com

Used by Google Tag Manager to control the loading of a Google Analytics script tag. Google's privacy policy is available at: https://www.google.com/intl/en/policies/privacy

Because these cookies are strictly necessary to deliver the Website to you, you cannot refuse them.

You can block or delete them by changing your browser settings however, as described below under the heading "How can I control cookies?".
Performance and functionality cookies: These cookies are used to enhance the performance and functionality of our Website but are non-essential to their use.  However, without these cookies, certain functionality may become unavailable.

Roland DG UK (https://www.rolanddg.eu) 

Typekit www.typekit.com

To support and show the use of website fonts

Pardot www.pardot.com

Pardot tracks visitor and prospect activities on your website and landing pages by setting cookies on browsers. Cookies are set to remember preferences (like form field values) when a visitor returns to your site. Pardot also sets a cookie for logged-in users to maintain the session and remember table filters.

More information available on https://help.salesforce.com/articleView?id=pardot_basics_cookies.htm&type=5

Hotjar

We use Hotjar in order to better understand our users’ needs and to optimise this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.

For further details, please see the ‘about Hotjar’ section of Hotjar’s support site."

Zuko

We use Zuko to collection information with site form interactions. The information imputed is not recorded but only the views, interactions and abandonment of the forms.
Here the links to the cookie and privacy information of Zuko
https://www.zuko.io/privacy-policy

OptinMonster

We use OptinMonster (Retyp LLC ["Retyp"]) to collect information with site form interactions to optimise our users' experience and to deliver relevant push notifications whilst onsite. 

For further details, please visit:

https://optinmonster.com/


To refuse these cookies, please follow the instructions below under the heading "How can I control cookies?"

Analytics and customisation cookies: These cookies collect information that is used either in aggregate form to help us understand how our Websites are being used or how effective are marketing campaigns are, or to help us customise our Website for you.


Google Analytics

www.google.com

Google Analytics generate statistical and other information about website. Google's privacy policy is available at: http://www.google.com/intl/en/policies/privacy/

Facebook

www.facebook.com

Facebook cookies are used by Facebook to register impressions on pages with the Facebook login button.

https://www.facebook.com/policies/cookies/

https://www.facebook.com/full_data_use_policy

Pardot

www.pardot.com

Pardot tracks visitor and prospect activities on your website and landing pages by setting cookies on browsers. Cookies are set to remember preferences (like form field values) when a visitor returns to your site. Pardot also sets a cookie for logged-in users to maintain the session and remember table filters.

More information available on https://help.salesforce.com/articleView?id=pardot_basics_cookies.htm&type=5

To refuse these cookies, please follow the instructions below under the heading "How can I control cookies?"

Alternatively, please click on the relevant opt-out link below:


Advertising cookies: These cookies are used to make advertising messages more relevant to you.  They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests. Facebook Business and Connect

www.facebook.com

Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.

https://www.facebook.com/policies/cookies/

https://www.facebook.com/full_data_use_policy

https://www.facebook.com/about/privacy/

DoubleClick

www.doubleclick.net

Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. The DoubleClick platform includes the DoubleClick Advertising Exchange and Double Click Bid Manager.

To learn more about how Google collect and use information for online advertising, visit:

http://www.google.com/intl/en/policies/privacy/

To refuse these cookies, please follow the instructions below under the heading "How can I control cookies?"

Alternatively, please click on the relevant opt-out link below:

Social networking cookies: These cookies are used to enable you to share pages and content that you find interesting on our Website through third party social networking and other websites.  These cookies may also be used for advertising purposes too. Twitter

www.twitter.com

Twitter collects anonymous data related to the user's visits to the website, such as the number of visits, average time spent on the website and which pages have been loaded, with the purpose of personalising and improving the Twitter service.

Facebook

www.facebook.com

Facebook cookies are used by Facebook to register impressions on pages with the Facebook login button.

https://www.facebook.com/policies/cookies/

https://www.facebook.com/full_data_use_policy

AddThis

www.addthis.com

Used by the social sharing platforms AddThis to share content on different social platform

To refuse these cookies, please follow the instructions below under the heading "How can I control cookies?"